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Policies

Payment

I accept the following payment options:

  • Cash

  • Venmo: @Intuitive-Hands

  • Zelle: Send payments to business phone number 512-850-3634

  • FSA/HSA card

  • Credit Card payments (Note: a 3% merchant fee will apply)

Please feel free to choose the payment method that is most convenient for you.

Cancellations

In my desire to be effective and fair to all entities involved, the following policies are honored:

  • Late Cancel - 48 hour advance notice is required when cancelling an appointment or you will be charged 50% of the service scheduled.

  • No-shows - Anyone who either forgets or consciously chooses to forgo their appointment will be charged the full amount for their “missed” appointment. 

  • Late Arrivals - Regardless of the length of the treatment given, you will be responsible for the cost of a “full” session.

  • Mobility Training/Coaching Package – Cancellations under 12 hours will forego that appointment and session will be deducted from package.

Clients acknowledge their understanding and acceptance of these terms upon engaging in Intuitive Hand's services and authorize charging the credit on file should these policies need to be enforced.

Gift Cards, Packages, Programs

All gift cards, packages, auto-pay, and programs are not transferable to other clients, and cannot be combined with other discounted offers.  All sales are final and expires one year from the date of purchase, however, I will honor an equal exchange (credit) for other services before expiration date.

Terms & Conditions

Applicable for all sessions as provided by Bichlien Tran of Intuitive Hands, including but not limited to, bodywork, energy work, coaching sessions, classes, or workshops.

  • ​By engaging in the services of Intuitive Hands, clients understand and agree that the guidance and support provided are not a substitute for medical examination, diagnosis, or treatment by an MD.  Clients are responsible for consulting with a qualified healthcare professional for any medical concerns.  Clients affirm to state all my known medical conditions and answered all questions to the best of their knowledge.  Intuitive Hands assumes no liability for the consequences arising from the client's failure to communicate medical history or seek medical advice. 

  • Any illicit or sexually suggestive remarks or advances made will result in IMMEDIATE termination of the session, and client is liable for the full payment of that session via the credit card on file.  

  • Intuitive Hands reserves the right to refuse service without explanation.

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